Delete your data.
Here's every type of data Queue Cards' servers hold on you, whether it's deletable on its own or only as part of closing your account, and exactly how to delete each one.
What we hold, and how each piece can be deleted
- Email address — tied to your account. Deletable only by deleting your account (below); an account can't exist without one.
- Purchase/subscription history — held by Apple or Google, not Queue Cards. Deletable only by deleting your account, which removes our record of your tier.
- Cloud backup — a copy of your decks, cards, and review history, only if you turned this on. Deletable on its own, without touching your account.
We also collect bug reports if you report a problem — what you typed, your app version and platform, a short log excerpt, and any screenshot you attached — but these are never linked to your account at all, signed in or not. There's nothing under your account to find or delete, the same way there's nothing to delete for a stranger's report you've never seen.
If you turned on the optional engine-tuning setting, we also hold some review data under a random id — also never linked to your account. In order to delete this data, you'll have to do it from the app, for privacy reasons. See the privacy policy for more.
Your decks, cards, and review history on your device are never affected by anything on this page — none of it deletes local data. Delete the app itself to remove that.
Delete just your cloud backup
Keeps your account, sign-in, and subscription untouched. Immediate, no grace period, can't be undone.
Delete by email
Delete inside the app
Open Settings → Account → Delete my cloud backup. Confirm. Removed right away.
Delete your whole account
Removes your account and sign-in credentials, your subscription/tier record, and your cloud backup. Takes effect 7 days after you request it; sign in again before then to cancel it.
Delete inside the app
Open Settings → Account → Delete account. Confirm. Scheduled for deletion in 7 days.
Delete by email
No app access? Enter your account's email. We send a confirmation link. Clicking it schedules deletion.
Stuck on any of these, or don't have app access at all? Email [email protected] and tell us which one you want.